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Features

Everything a small immigration office needs to prepare a case.

From the client's first answer to the package your attorney signs off, in one place, with every value showing where it came from.

Client companion

Clients answer from their phone, in their language.

The companion asks one question at a time, explains what each question means, and reads the answers back for the client to confirm.

  • Spanish, Haitian Creole and English, chosen by the client
  • Says on every screen that it is automated and not a lawyer
  • Legal questions and worries go to your staff as callbacks
  • A client can skip what they don't know yet; staff follow up
  • Sign-in by link and code, no password to remember
  • Voice interviews with live captions Coming
People and facts

One record per person, reused on every form and every case.

A person's name, dates, addresses, trips and family are entered once and carried to every form that asks for them.

  • Every value shows its source: client answer, client confirmed, document, staff verified or previously filed
  • Corrections never erase: the history of each fact stays
  • Answers that disagree are flagged for staff to settle
  • Two surnames, accents and maiden names found the way people type them
Forms and checks

Official forms, filled and checked as a whole package.

OnCaze fills the current USCIS forms and checks each one, then the package: editions, fees, signers and answers that disagree across forms.

  • Staff review only what needs attention, in a list or on the filled PDF
  • Blockers first, then warnings, then notes
  • A review sheet in the client's language, which the client acknowledges
  • Unconfirmed answers block filing; an attorney can override with a written reason
  • First case types: family-based adjustment, Cuban Adjustment Act, naturalization and TPS renewal
Documents

Documents in, values suggested, staff decide.

Upload at the desk or let clients send photos from their phone. OnCaze suggests the values it finds, shown on the page, for staff to accept or correct.

  • A document checklist per case, so clients know what to send
  • A marriage certificate suggests the spouse; a hearing notice suggests the court date
  • Originals are kept unchanged
Filing

A filing kit your attorney can sign off and upload.

Files come out in upload order, sized for online filing, with the values to copy beside the USCIS screen. OnCaze never signs in to myUSCIS: your attorney does the upload.

  • The attorney's sign-off covers the exact package; any change asks again
  • Signature pages printed for ink, checked when scanned back
  • Record the filing date and receipt numbers on the case
  • When USCIS or EOIR changes a form, you see the open cases that use it
Office

The daily work of the office, around the case.

Front desk

Find a family in seconds, check in visitors and start a short intake with an "already have a lawyer?" question.

Waiting-room tablet

Clients check themselves in, in their language, and first-time visitors answer the first intake questions.

Calendar and deadlines

Hearings, appointments and response deadlines counted from the notice date.

Client reminders

Reminders before confirmed dates, in the client's language, within office hours.

Callbacks

Every hand-off becomes a callback with the conversation so far, urgent ones first.

Case mail

An address per case for notices; agency letters filed to the case and explained to the client.

Help center

The explanations clients hear, plus your office's own answers about fees, hours and what to bring.

English and Spanish

Staff screens in English or Spanish, light or dark, on desktop or tablet.

Your data

Your files stay yours.

Export a whole case at any time: data, copy sheets, forms, documents and sealed interview transcripts. If a client changes lawyers, their file is ready.

  • Works beside the case system you use today
  • Copy sheets list every answer by form, part and item
  • Import forms you filed before as "previously filed" facts
  • Case teams: restrict a case to the people working on it

See it with a made-up family.

A 30-minute demo by video call, in English or Spanish, in the evening or on Saturday.

Request a demo